PROTECT AGAINST THE NEGATIVE & INNACURATE
If you’re among the over half of business owners who worry about being harmed by negative online reviews, now you can relax. EasyTo.Review’s platform allows your business to address customer complaints before they show up as a negative review online. And our directory listing aggregator allows you to quickly identify & correct inaccurate directory listings – before they result in lost business opportunities.
EasyTo.Review’s platform is a “review funnel” that allows your business to address customer complaints before they show up as a negative review online. A negative response to the initial satisfaction query sends the customer to a form to explain the issue; your business then has the opportunity to follow up with that customer and resolve the problem. After you’ve addressed the issue, the customer can complete the review process.
Don’t worry if a customer posts a review referring to a problem that your business quickly addressed after getting the initial negative feedback. Around 15% of consumers are more likely to do business with you if they read a review detailing an issue that was promptly resolved!
(Graphic showing initial thumbs up/thumbs down satisfaction query screen, thumbs down highlighted, arrow to another graphic showing feedback form, arrow to graphic showing business owner on phone with customer and/or email to customer apologizing for problem & offering solution. Can extend with arrow to smiling customer, arrow to initial screen again, this time with thumbs up highlighted.)
Protect your business from negative reviews, and get a second chance with unhappy customers. Sign up with EasyTo.Review today and start winning the online reputation your business deserves. (Sign up button “Sign up now” to link to sign up page)